PDF version

Andrew Dai

Interested in diagnosing and solving technical and organizational problems



Software Engineer San Francisco, California and Remote June 2021 - present
  • Worked closely with all teams to ship brown and greenfield projects throughout the stack

  • Led implementation and aided design of core next-gen control plane infrastructure and services (device configuration, RPC mechanism, message bus integration, access point management)

  • Helped automate legacy provisioning to dramatically improve deployment capabilities (>2x more reliable, >10x faster)

  • Entirely rebuilt continuous integration system (>2x faster, same cost, more self-serve)

  • Socialized best practice process and meta-work techniques by leading a book club and discussion group

  • In-house PostgreSQL expert and de facto Terraform/AWS owner


Software Engineer, Data Platform San Francisco, California and Remote January 2018 - May 2021
  • Spearheaded adoption of Golang and worked on modernizing legacy codebase via service and API-first approach

  • Owned and operated the central data store for Heap’s core functionality — a petabyte-scale PostgreSQL cluster

    • Improved reliability by >10x, query performance by >2x, and saved millions $/year

    • Led backend development of new analysis features, including Path Analysis

  • Established systems and processes for understanding and controlling AWS spend

  • Wore many other hats including blog post author, open source contributor, and DEI advocate. I also onboarded my entire team, and interviewed ~90% of new grads in 2019 and most engineering management


Intern San Francisco, California and Remote Summer 2017, October 2017 - January 2018
  • Updated tools and utilities for host maintainence, application monitoring, and deployment configuration management

  • Created a health monitoring service used in critical infrastructure, reducing network load


Director, formerly Tech Team Georgia Tech, Atlanta, Georgia December 2015 - November 2017
  • Led a team of students who raised over $250,000 in sponsorship funding and organized events for over 1,000 students

  • Started a “learnathon” to address disparities in local K12 CS education — 300+ high school students attended

  • Shifted outreach focus to under-represented minorities in STEM and created beginner-friendly environments

  • Doubled the size of the organization and increased the scope to better serve undergraduates at Georgia Tech

Applied Predictive Technologies

Intern Washington, D.C. Summer 2016
  • Migrated core SQL Server schema to increase extensibility while maintaining backwards compatibility

  • Created a new homepage for the core product to enable more complex analysis and increase feature adoption

InterSystems Corporation

Intern Cambridge, Massachusetts and Remote Summer 2015, Sept 2015 - Mar 2016
  • Designed and developed a full stack web application for bug and feature tracking using Angular.js and Caché ObjectScript


Georgia Institute of Technology

Atlanta, Georgia August 2014 - May 2018

Bachelors of Science in Computer Science with Highest Honors and a minor in Sociology

  • Research: Developed novel data visualizations at the Information Interfaces Lab under the direction of Dr. John Stasko

  • Involvement: Project Rise Up 4 CS (Developer) with Professor Barbara Ericson, Girls Who Code (Facilitator)

  • Awards: Faculty Honors (2 semesters), Dean’s List (6 semesters)